Call AINO
Order pizza, kebab or burgers by phone anytime. AINO answers in seconds, remembers your order, and speaks your language.
📞 09 6820 097Standard landline call rates apply from your operator.
How it works
Three steps. No apps. No login.
Call
Dial 09 6820 097. AINO picks up in under a second, around the clock, every day.
Order
Tell AINO what you want. It understands Finnish, English and Swedish. No menu codes, just talk naturally.
Enjoy
You get an SMS confirmation with delivery time. Pizza arrives at your door or is ready for pickup.
AINO does more than you think
Remembers you
AINO recognises your phone number and recalls your address, allergies and favourites. No repeating yourself.
Three languages
Speak Finnish, English or Swedish. AINO detects your language automatically and switches to it.
Allergies & diets
Gluten-free, lactose-free, vegan, nut allergy? AINO knows what it can and cannot recommend.
Track your order
Call back or check your SMS: see where your order is and when it arrives.
Deals automatically
AINO suggests deals and bundles that fit your order. Save without searching.
Sydän Rewards
Your loyalty stamps count automatically by phone number. Every 10th pizza is free.
Catering enquiries
Team lunch, kids' party or housing association dinner? AINO takes your catering request and forwards it to the kitchen.
Feedback & complaints
If something went wrong, tell AINO. Mehmet gets the message and follows up personally.
Flexible payment
Card on delivery, ePassi, Edenred, or cash on pickup. Tell AINO how you want to pay.
Here's how a call goes
"Hi, this is AINO from Sydän Pizza! What can I get you?"
"Hey, I'd like one Sydän Special and one kebab pizza."
"Got it! Sydän Special €16.90 and Kebab Pizza €15.50. Last time your order went to Siltamäentie 12. Same address?"
"Yeah, same address."
"The family deal includes 4 drinks and 2 dips for €34. You'd save €5.40. Interested?"
"Oh yeah, let's do that!"
"Great! Family deal €34, delivery to Siltamäentie 12. Estimated time 28 minutes. You'll get a confirmation by SMS. Thanks and enjoy your meal!"
Example based on actual order flow. Real experience may vary slightly.
Frequently asked questions
Is AINO a real person?
No. AINO is an AI assistant trained on Sydän Pizza's full menu and services. If AINO can't help, the call transfers automatically to Mehmet or the kitchen.
Can I order outside opening hours?
Yes. AINO answers 24/7. If the restaurant is closed, AINO takes a pre-order for the next opening slot.
How much does the call cost?
Standard landline rates from your operator. No extra charge from AINO.
What if I want to speak to a human?
Say "I want to speak to a person" or "connect me to the kitchen" at any time. AINO transfers you immediately.
Does AINO record my call?
AINO processes your speech in real time to complete the order. No call recording is stored. Your customer profile (phone, address, allergies) is covered by our privacy policy.
Do ePassi and Edenred work with AINO orders?
Yes. Tell AINO your payment method and the driver brings a reader, or you pay on pickup.
Try it now
One call is all it takes. AINO remembers you next time.
📞 Call 09 6820 097Or order online: menu →